At AyahTrending, we strive to provide you with a smooth and transparent shipping experience. This Shipping Policy outlines how we handle the delivery of your orders.

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1. Order Processing Time

• All orders are processed within 1–5 business days after payment is confirmed.

• Orders are shipped directly from our dropshipping partners such as DHL & USPS and other suppliers.

• Orders placed on weekends or public holidays will be processed on the next working day.

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2. Shipping Times

Shipping times vary based on product type and destination:

Note: These are only estimates. Actual delivery times may vary depending on customs clearance, local carriers, and peak periods (e.g. holidays).

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3. Shipping Costs

• Shipping fees are calculated at checkout based on weight, size, and destination.

• Some items may qualify for free shipping, which will be clearly indicated.

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4. Tracking Information

• Once your order has been shipped, we will provide a tracking number via email.

• You can use the tracking number to monitor your delivery status through our website or courier websites.

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5. Customs, Duties, and Taxes

• Customers are responsible for any customs or import duties charged once the order reaches their country.

• AyahTrending is not responsible for delays caused by customs or unforeseen circumstances.

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6. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts:

• You may be charged for reshipping fees.

• If you do not respond within 7 days, the order may be canceled without a refund of the original shipping cost.

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7. Damaged or Lost Packages

• If your order arrives damaged, please contact us within 6 hours with photos and details.

• In the case of lost packages, please allow the estimated delivery time to pass before contacting us. We will work with our partners to investigate and resolve the issue.

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8. Contact Us

For any shipping-related questions or concerns, reach us to contact side.